Return Policy

Due to most of our items being made to order we do not accept returns on items that are made to order.

If you bought an item that was ready to ship the following applies:

You have the right to return your order in whole or in part within a time-frame of 14 working days, counting from the date you received it, without bearing any obligation to inform us of the reason for it being returned. In this case, you solely bear the immediate cost of returning the product. You can choose to use a shipping option of your choice, and you will be fully charged for the shipping costs which you will pay directly to the shipping company in real time.You will have to provide us with a tracking number for your shipment of the return. In case the reason for returning a product is due to our company’s error, we shall cover the cost of the product return. In this case, shipments are made only through ΕΛΤΑ Courier.

You should return the product in the perfect condition in which you received it, that is to say without breaking the seal of the package and by confirming that the special tags (labels) of the product have not been removed. In addition, you should include the payment receipt.
Products must be returned within a time frame of 14 working days from the date you received it.
In case of a return of a product, and depending on both the method you chose to pay for your order and the way it will be returned, the refund will be concluded within 20 days from the date we receive the product.
In case you wish to return any purchased products, you need to send them to the following address:
SAVRANI Creations 
Loukianou 27, 10675, Kolonaki 
ΤEL: 210 7253980

Shipping Policy 

Delivery of products within Greece is carried out by ΕΛΤΑ Courier.

All of our products are made to order unless otherwise stated, and their production usually takes 4 to 8 weeks.
Delivery of products to Attica is made within 1-2 working days and is free of charge. 
Delivery of products to the rest of Greece is made within 1-4 working days and is free of charge.

Deliveries to other countries are made through DHL and the charge ranges depending to the country.
Delivery time varies depending on the destination.